Golbat app Terms & Conditions — Please Read Before Use

1General Terms & Conditions

Golbat app is an online gaming and betting platform built specifically for users in Bangladesh. These terms and conditions constitute a legal agreement between golbat app and its users. By registering or using the platform, you agree to abide by these terms.

Golbat app reserves the right to modify these terms and conditions at its discretion at any time. We will post a notice on the platform when changes are made. Continued use of the platform after any update constitutes your acceptance of the revised terms.

These terms and conditions have been prepared in Bengali; however, in the event of any legal dispute, the English version shall prevail. All golbat app services operate under an international gaming licence.

2Account Register

To create an account on golbat app, you must provide accurate and truthful information. If an account is opened with false or incorrect details, golbat app reserves the right to terminate that account at any time.

• Each person may only hold one account. Multiple accounts are strictly prohibited.
• Verification of the mobile number and email address provided at registration is mandatory.
• Keeping your account password secure is entirely your own responsibility.
• You must not allow anyone else to access or use your account.
• Accounts may not be transferred or sold to third parties.
• Required documents for KYC (Know Your Customer) verification must be submitted on time.

3Age Requirements & Eligibility

Golbat app strictly prohibits minors from gaming. Users must be at least 18 years old to use this platform. golbat app reserves the right to verify age at registration and at any point thereafter.

If it is established that a user created an account while under the age of 18, the account will be immediately closed and all deposited funds will be forfeited.

• Applicants must be at least 18 years of age.
• Age verification may be required using a national ID card or passport.
• Registration from restricted countries or regions is not permitted.
• Golbat app employees are not permitted to place bets on this platform.

4Deposits & Withdrawals

Deposits on golbat app can be made via bKash, Nagad, Rocket, and other approved mobile banking methods. Always double-check the amount and account number when depositing. golbat app is not responsible for failed transactions caused by incorrect information.

• Minimum deposit amount: BDT 500.
• Maximum single deposit: determined by the user's account level.
• Minimum withdrawal amount: BDT 1,000.
• Withdrawal requests are typically processed within 3–24 hours.
• KYC verification must be completed before a withdrawal can be made.
• Deposited funds must be wagered at least once before a withdrawal can be requested.

5Bonuses & Promotions

Golbat app offers a variety of bonuses for both new and existing users. All bonuses are subject to specific terms and conditions that must be followed.

• Welcome Bonus: 100% bonus on your first deposit, up to BDT 10,000. Wagering requirement: 10x.
• Reload Bonus: Up to 50% bonus on weekly deposits. Specific terms apply.
• Cashback: Up to 10% cashback on weekly net losses.
• Referral Bonus: A fixed reward for every successful referral.
• Direct withdrawal from bonus balance is not permitted.
• Only one promotion may be used at a time; combining promotions is not permitted.
• Golbat app reserves the right to modify or cancel any bonus offer at any time.

6Betting Rules

All bets on golbat app are settled fairly and impartially. Once a bet is placed, it cannot be cancelled, though exceptions may apply in certain specific circumstances. Separate rules apply for Sports Betting, Live Casino, and slots games.

• If a bet is voided due to a technical error, golbat app will refund the deposit.
• If an event is cancelled or postponed, the bet will be considered void.
• Golbat app is not liable for any disconnections during live betting.
• Any unusual betting patterns may be subject to investigation.
• If match-fixing or collusion with any team is proven, all winnings will be voided.

7Prohibited Activities

The following activities are strictly prohibited on golbat app. Violations may result in immediate account closure and, where applicable, legal action.

• Engaging in money laundering or any illegal financial activity.
• Attempting to hack or manipulate the platform's software.
• Using multiple accounts to claim bonuses.
• Operating an account using another user's identity.
• Placing bets using automated bots or scripts.
• Fraudulent or deceptive behaviour towards other users.

8Account Termination & Suspension

Golbat app reserves the right to temporarily or permanently suspend any account for the following reasons:

• Violation of the Terms & Conditions.
• Registering with false or incomplete information.
• Failure to complete KYC verification.
• Prolonged inactivity (more than 12 months).
• The user requests account closure themselves.

Golbat app will attempt to notify the relevant user before closing an account. However, in cases of serious violations, immediate action may be taken without prior notice.

9Responsible Gaming

Golbat app believes gaming should be a form of entertainment and must never become an addiction. We place responsible gaming at the top of our priorities and are committed to keeping our users safe.

• Users can set their own deposit limits, betting limits, and loss limits.
• Cooling-off and self-exclusion options are available.
• Golbat app will provide the necessary support if signs of addiction are identified.
• Parents and guardians are urged to remain vigilant to prevent minors from gaining access.

10Privacy Policy

Golbat app takes your privacy seriously. We never sell or share your data with third parties. To learn more about how we collect, store, and use your information, please see our Privacy Policy View Page.

• Your personal information is used solely for the purpose of providing our services.
• Information may be disclosed to authorities when required by law.
• All data is protected with SSL encryption.
• You may request to update or delete your information at any time.

11Right to Modify

Golbat app reserves the full right to change, amend, or update these terms and conditions at any time. Notice of any significant changes will be posted on the platform and may also be sent to your registered email or mobile number.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

12Contact

If you have any questions or feedback regarding these terms and conditions, please reach out to our support team. Our support team is available 7 days a week, 24 hours a day.

• Email: [email protected]
• Live Chat: Available within the platform
• Average Response Time: Within 2 minutes